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How Trateum Works

A simple 3-step process that takes 30 seconds to understand and 20 seconds to use

1

Employee receives SMS

Trateum sends a brief text message 1-2 times per week. Each pulse contains 4 simple questions on a 1-5 scale.

The 4 burnout indicators:

  • Workload: "How manageable is your workload this week?"
  • Autonomy: "Do you feel in control of your work decisions?"
  • Recognition: "Do you feel valued for your contributions?"
  • Purpose: "Does your work feel meaningful?"

Takes 20 seconds to complete. No apps, no logins, just text.

Trateum

How's your workload this week? Reply 1-5 (1=overwhelming, 5=manageable)

2

Trateum

Do you feel in control of your work? Reply 1-5 (1=no control, 5=full autonomy)

4

What we collect:
Survey responses only
What we DON'T collect:
Names or email addresses
Device IDs or location data
IP addresses or browsing history
2

Anonymous responses aggregated

Responses are immediately aggregated and anonymized before storage. We never store personally identifiable information with survey responses.

How anonymity works technically:

  • No PII (personally identifiable information) is ever stored
  • Responses are aggregated into team-level statistics immediately upon receipt
  • Team minimums enforced: No data is reported unless at least 5 team members respond
  • Managers see patterns and trends, never individual responses

Phone numbers are used only for SMS delivery and are stored separately from survey responses. Read our full privacy policy.

3

Managers get real-time alerts

When concerning patterns emerge, managers are immediately notified via Slack or email.

No dashboards to check. No reports to generate. No analysis paralysis. Just clear, actionable alerts when your team needs support.

What triggers an alert:

  • Sudden drop: Team scores decline significantly (20%+ drop in any indicator)
  • Consistently low: Scores remain in the red zone (below 2.5 average) for 2+ weeks
  • Declining trend: Gradual downward trend over 4-6 weeks

Trateum Alert: Engineering Team

Workload scores dropped 25% this week

Workload: 2.1 / 5.0 (↓ 25%)
Autonomy: 3.8 / 5.0
Recognition: 3.5 / 5.0
Purpose: 4.1 / 5.0

Based on 12 anonymous responses from your team.

Example alert delivered via Slack or email

The 4 Burnout Indicators

Research-backed factors that predict employee burnout and turnover

Workload

Overwhelming workload is the #1 predictor of burnout. When employees consistently report low scores here, it signals unsustainable pressure that leads to exhaustion and turnover.

Autonomy

Lack of control over one's work creates frustration and disengagement. Employees who feel micromanaged or powerless are significantly more likely to leave within 6 months.

Recognition

Feeling undervalued is a silent killer of retention. Even high performers will leave if their contributions go unnoticed. Recognition doesn't need to be monetary—it needs to be sincere.

Purpose

Work without meaning leads to apathy. When employees can't see how their work matters, engagement plummets. Purpose is what keeps people motivated during challenging times.

Trateum vs. Traditional Surveys

Feature Trateum Traditional Surveys
Frequency 1-2x per week Quarterly or annually
Response time 20 seconds 15-30 minutes
Anonymity True (no PII stored) Claimed (often trackable)
Time to action Real-time alerts Weeks or months
Implementation time 1 day Weeks or months
Employee experience Effortless (SMS) Tedious (long forms)

Enterprise Security & Compliance

Built for trust from day one

GDPR & HIPAA Compliant

Full compliance with GDPR (European data protection) and HIPAA (US healthcare privacy). Data residency options available for international teams.

End-to-End Encryption

All data encrypted in transit (TLS 1.3) and at rest (AES-256). Zero-knowledge architecture ensures even Trateum cannot identify individual responses.

SOC 2 Type II (Roadmap)

SOC 2 Type II certification in progress. Expected completion Q2 2026. Security audits available upon request for enterprise customers.

Team Minimums Enforced

No data is reported to managers unless at least 5 team members respond. Small teams are aggregated with adjacent teams to maintain anonymity.

Request a demo

See how Trateum can help prevent burnout on your team